Welcome to Genoex Packers and Movers. By accessing or using our website genoexpackers.com and our services, you agree to comply with and be bound by the following Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.

1. Company Information

Business Name: Genoex Packers and Movers
Address: Shop No. 2, Chinmay Apartment, 133, Modi Khana, Navi Peth, Solapur, Maharashtra 413001, India
Phone: +91 9960510584
Email: genoexpackers@gmail.com

2. Services Offered

We provide packing and moving services including but not limited to:

• Household shifting
• Office relocation
• Local and long-distance moving
• Loading and unloading services
• Packing and unpacking services

Service availability may vary depending on location and operational conditions.

3. Quotes & Payments

• Quotes provided via phone, email, or website forms are estimates based on information provided by the customer.
• Final charges may vary depending on actual goods volume, distance, manpower required, or additional services.
• Payment terms will be communicated before service confirmation.
• We reserve the right to refuse service if payment terms are not agreed upon.

4. Customer Responsibilities

Customers agree to:

• Provide accurate and complete information about goods and moving requirements.
• Disclose fragile, hazardous, or high-value items in advance.
• Ensure lawful ownership of goods being transported.

We are not responsible for delays or damages resulting from inaccurate or incomplete information.

5. Prohibited Items

We do not transport:

• Hazardous materials
• Illegal goods
• Flammable substances
• Perishable goods (unless agreed in writing)

The Company reserves the right to refuse transportation of any item deemed unsafe or unlawful.

6. Limitation of Liability

• While we take reasonable care in handling goods, we are not liable for:
  • Damage due to poor packing by the customer
  • Natural disasters or force majeure events
  • Mechanical or traffic-related delays
• Liability, if applicable, shall be limited to the agreed service value unless otherwise specified in writing.

Customers are encouraged to request insurance coverage where applicable.

7. Cancellation & Refund Policy

• Cancellation must be informed at least 24 hours before scheduled service.
• Any advance payments may be subject to administrative deductions.
• Refund timelines will be communicated upon approval.

8. Website Use

By using our website, you agree:

• Not to misuse or attempt to hack the website.
• Not to submit false or misleading information.
• Not to reproduce website content without permission.

All content on this website is the property of Genoex Packers and Movers.

9. Privacy

Use of our website and services is also governed by our Privacy Policy.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Solapur, Maharashtra.

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updated terms will be posted on this page with a revised effective date.